When you disconnect the helper screen, Windows resets to the single display profile and the screen goes black again.
That being said, if you fix the problem while in the multi-display profile, the problem is ONLY fixed for the multiple-display profile. This means that there is a profile for a multiple-display setup and a profile for single display setup. Understand that Windows seems to have it's display settings set up as profiles. These changes should be saved now and you can use your screen like normal. You SHOULD be able to see your screen now. This will apply the changes to your screen. This will save the new settings for your screen This is to ensure that the screen has changed modes This will make your screen go black again. My system is set on 1024 by 768, True Color (32 bit), 60 Hertz (Recommended) Step 8: Click the Button Labeled "List All Modes" Replace 1 with whatever number that your display has Step 7: From the "Advanced Display Settings" Click the Text "Display Adapter Properties for Display 1 " That monitor is likely also HUGE compared to the helper. If you are unsure which is the TCL Monitor then go back to the first screen and click Identify. The TCL Monitor will likely not be named TCL Monitor. Step 6: Select the TCL Monitor from the Display Settings Step 5: Scroll Down to "Advanced Display Settings" and Click Step 4: Right Click on your desktop and select "Display Settings" Step 2: If you are unable to see on that screen as well, keep pressing Windows Key + P until you are able to see from your helper screen. Step 1: Plug in your second helper screen The solution will involve the use of a second screen assuming that you have a dual screen setup on your computer. Unfortunately because the screen is your only screen you can't see, find, or fix the problem. When those settings are incompatible with the screen, the end result is that the screen goes black. When you plug a screen into Windows it sets up the screen based on what it believes the best settings will be given the screen's parameters. Here is the solution but first a little explanation as to what is happening.